The leaders captaining their enterprises must learn to navigate complexity by reframing what they see, rewiring how they think, and reconfiguring what they do. This is what it takes to avoid the leadership equivalent of a nosedive into the gaping chasm between complex and complicated operating contexts.
One example of their straightforward approach is how Northwest doesn’t push unnecessary add-on services during the ordering process. This saves customers money.
1. Streamlined Process
In the world of business formation, it’s important to have an experienced partner by your side. Navigating state bureaucracies and ensuring your business is in compliance can be difficult, and making one mistake can cost you dearly. That’s why Northwest Registered Agent includes Lifetime Customer Support in their package.
This means you can always reach out to the team for assistance and guidance, even after your business has been established. This is a massive selling point that separates them from competitors that are notorious for sneaking add-ons and up-sells into their pricing model.
In addition to their support services, Northwest offers a simple LLC formation process that starts at just $39 plus state fees. This package includes registered agent service for the first year and an operating agreement, which is a crucial component of any new business. It also comes with a user dashboard that makes it easy to order filings and review scanned mail moving forward.
2. Reduced Risk
In an industry where data breaches are commonplace, Northwest Registered Agent aims to set itself apart. Their website touts “Privacy by Default,” which means that when they submit forms for clients, they limit personal information to what is required by the state agency or public record. They also claim that they don’t sell client information, and they offer their customers a way to keep their physical addresses and phone numbers private by using one of their offices for mail forwarding.
We like that they’re debt-free and do not rely on investors, which allows them to focus on the needs of their clients. We also admire that they provide a simple checkout process and don’t try to upsell services with confusing pricing structures or hidden fees. They also offer a wide selection of legal explanation articles on their website. However, they do not have the same brand power as competitors such as Incfile or ZenBusiness. This could make it harder for some customers to trust their services at first.
3. Convenient Payment Options
Northwest Registered Agent is a family-owned business that’s completely debt-free. They highlight this on their website, explaining that not relying on investors allows them to reinvest back into the company and focus on client service.
Their prices are competitive for LLC formation services. Their annual fee for registered agent service is only $125, putting them in the middle of the pack for competitors. However, their premium customer support sets them apart. Their local corporate guides (a mix of US-based former accountants, lawyers, and entrepreneurs) are available to answer any questions you might have.
The team also lives by their mantra “We’re Just Not Annoying,” avoiding using aggressive upselling tactics throughout the ordering process. Instead of selling your private data or tricking you into paying for extra features, they offer a simple service with a straightforward price. You can even request a specific representative to talk to each time you call, an option that’s unheard of at other companies.
4. Transparency
Northwest is a bit more expensive than some of its competitors but the company offers many useful add-ons and provides top-notch customer service that others can’t match. It also has excellent reviews on Google, Yelp and the Better Business Bureau.
Its checkout process is very straightforward and it doesn’t try to sell you services you don’t need. It also doesn’t sell your information to third parties, which is a big deal in today’s world.
Its basic LLC formation service is a bit more expensive than some of the competition but it includes everything you need to get started. It will even file your EIN for you for a fee. Other services include a corporate kit, an operating agreement and a banking resolution. It will also prepare an annual report on your behalf and send reminders. It will even help you transfer ownership or dissolve your LLC if you need to. The company will also help you change your registered agent, a vital compliance task.
