Finally, Nintendo has a solution to fix the dreaded Joy-Con drift by servicing amazingly cheap repairs.
New Nintendo Switch Repair Service Known As extensive care (Opens in a new tab)Covers consoles as well as the infamous Joy-Con controllers. Consoles, equipped with the new Switch systems, have landed Nintendo in hot water before. This is largely due to their relatively poor build quality and a “stick yaw” that incorrectly records movement in the analog sticks, even if they are not being touched.
Unfortunately, Wide Care is only available in Japan at the moment. But it is only good news when it comes to the price of the service. An annual subscription to Wide Care costs only 2,000 yen. This comes to about $15/£12/AU$22 per year.
Subscribers are covered for up to six repairs per year, with a total repair cost limit of 100,000 yen (roughly $738 / £609 / AU$1,074). Accidental damages are covered, as well as normal malfunctions caused by wear and tear from the elements.
We’ve reached out to Nintendo to comment on whether Wide Care will be available globally soon.
No doubt here, I think Wide Care is a great service. At the surface level, buying an additional warranty is no different. But Wide Care has become particularly attractive thanks to its absurdly low subscription cost. And it would be even better if Nintendo could launch the service worldwide.
The Nintendo Switch is a great console, but unfortunately it has Joy-Con issues. So much so that I have long preferred the excellent Nintendo Switch Pro Controller due to its excellent build quality and long-lasting battery life.
But I know that’s not an option for many players. Some prefer the compact nature of the Joy-Con and how ready they are for couch co-op sessions. Still others, for understandable reasons, aren’t necessarily willing to pay extra money for a Pro console.
Nintendo Wide Care will address this by giving Joy-Con users the peace of mind they desperately need. Hopefully, being able to easily replace the consoles through Nintendo, and not a third party, will go a long way to mitigating issues like stick drift. As long as the alternatives aren’t flawed either, of course.
But maybe I’m getting a little ahead of myself. It is not unreasonable to think that the cost of extensive care could increase in areas outside Japan. As supply issues persist, a higher subscription cost may be required to offset the demand that a service like Wide Care will create.
And if that subscription cost is more comparable once you buy a new pair of Joy-Con controllers (or a Nintendo Switch console), I can see why Nintendo might keep Wide Care exclusive to Japan. That would be a shame, because the service is undoubtedly a valuable asset.